Simplifying property management and customer engagement since 2005
Locale is the leading platform for property management in the UK
Locale is the only company in the UK to specialise in commercial, residential and mixed property management software. Locale’s cutting edge portals are used by some of the most iconic, high profile developments and management companies in Europe. Locale’s proven ability to forecast future trends and client-focused approach to business has ensured that we are widely recognised as experts in our field.
Outstanding level of customer satisfaction
Locale offers an unparalleled service for portfolios or single buildings. Service has always remained a key focus, from the setup of the portal to ensuring it’s being used correctly for the benefit of the client. Professionalism, high levels of service, constant innovation and a strong work ethic has ensured that we retain loyal clients who choose to use us in future developments.
Secure and reliable
Locale are ISO 9001:2015 certified. This means we have met the criteria for a quality management system which prioritises customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management. This system ensures our customers get consistently good, quality products and services.
Locale in Numbers
Our management software is used by some of the UK’s most prestigious property brands and iconic landmarks. Over 200 buildings trust Locale.
Buildings
Square Foot
Apartments
Our Team
Guy Windsor-Lewis Founder & CEO
David Simpson Chairman
Daniel O’Gorman CPO
Toni Delli-Compagni General Manager
Jack Greensted Head of Sales and Marketing
Karen McCarthy Head of Client Services
Guy Adderley Commercial Manager
Jonathan Cresshull Lead Developer
Jade Murley Development Project Manager
Richard Connett Developer
Julie Fernandes UX Designer
Sarah Vandecruys Financial Accountant
Jael Russell-Cartwright Sales Executive
Frances Agoncillo Locale Life Ambassador
Joanne Stead Client Services Executive
Eszter Deritei Client Services Executive
Louise Povey Project Assistant
Sam Windsor-Lewis Client Services Executive
Rob Maxwell Account Manager
Marta Gonçalves do Couto Office Administrator
Latest Blog Posts
Why are real-estate players not embracing PropTech?
Property leaders are convinced about the benefits of PropTech, so why then is the up-take so slow? As with any industry, we look towards leaders to guide us on new innovations and practices. According to KPMG Global PropTech Survey, ‘Property leaders can see where PropTech will make a difference’, helping to lower costs and help increase efficiency.
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Can a customer experience add value to a building?
The quick answer is YES! Everyone is talking about tenant experience and placemaking, but how can it realistically add value to a building or portfolio without taking up all your time and resources? Locale property management portals provide a wealth of lifestyle services that are tailored to your area and occupier needs. Helping you add value to your building portfolio and create a customer experience easily and efficiently.
Read moreCustomer Service Week: Agility happens at Locale
We are celebrating National Customer Service Week and today’s theme is agility. Ensuring we get back to our customers within a timely fashion is of up-most importance to Locale. So important in fact, that we promise to get back to our customers within four hours or less and our usual response time is less than forty minutes!
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