Our support team have kicked off the year with some impressive stats, and even better feedback.

One of things we pride ourselves on as a company is our first-rate customer service. In January, we were pleased to start the New Year with a 99% customer satisfaction rating, taken from our support desk survey.

We also received some brilliant feedback from our clients, here are just a handful:

’Very quick response.  The requests were dealt with promptly. All questions were answered to our satisfaction.’’
‘’Very happy with the service received, the team were quick to get back to me and quick to action the points requested.’’
‘’Fantastic service.’’
‘’Very quick response – 100% satisfied.’’
‘’Your support is second to none.’’

Our support team member Frances, in particular, received some high praise:

‘’Frances is always very approachable and willing to help.’’
‘’Frances is very quick and efficient.’’

Frances & her team will be keeping up the great work for the year ahead, and continuing to deliver high standards of service.