Locale, a leading SaaS provider within Real Estate, announces the decision to offer their online training portal, Locale Academy, as a complimentary service to all clients starting from May to support the reopening of workplaces.
The UK COVID roadmap has meant businesses and buildings across the UK started reopening earlier this month. To support reentry for buildings, their teams, and their customers, Locale have relaunched Locale Academy as a free service, allowing staff to use it as a tool to refresh their training on Locale and its functionality.
The Locale Academy is a key part of the onboarding journey, and offers a number of training videos that cover the plethora of Locale’s functionality such as facilities, content management, duty handover, key holding, deliveries, helpdesk and much more. Accessible 24/7, Locale Academy gives the user 100% flexibility to learn at their own speed and easily navigate to the videos that will help them quickly get the most out of their system.
Providing a positive customer experience through an unrivalled understanding of a clients’ needs is a pillar of Locale’s values, which has resulted in a consistent 98% customer satisfaction rating from clients.
Karen McCarthy, Head of Client Services says, “During these very difficult times due to the pandemic, we want to make sure we are supporting our customers when they need us most. Therefore, we are providing our Locale Academy complimentary to all our customers, as part of our “return to work” initiative. This will help our customers familiarise themselves with our portal, re-engage in their roles, and have everything required at their fingertips.”
To learn more about the Locale Academy, watch our walk-through video here, or contact sales@locale.co.uk.