Businesses that attract the best tenants stand out from the competition by offering a first class, tech-enabled experience that mirrors the way that tenants interact with everything else in their life, through their phone. Locale’s cutting edge technology encompasses every tenant touchpoint in your building, taking it online and mobile – to deliver a seamless and engaging customer experience.
Experiences that Engage
Forward-thinking landlords are using Locale’s property management technology to create a desirable location for people to work, putting staff in control and removing the hassle of day-to-day tasks such as booking amenities, visitors and dry cleaning and offering engaging experiences such as fitness and wellbeing classes, community building and networking opportunities.
Personalised experiences create a unique connection with your brand. Locale’s cutting edge property management software gathers valuable insights about your tenants and their behaviours – the amenities that they use and events they attend – to enable you to personalise and optimise your offering and deliver tailored experiences that help you grow stronger relationships with your tenants.
Create a community
Upgrade your customer experience with Locale
Personalised branding with your logo, colours, and images for a seamless brand experience
News, Events & Bookings
Up to date information about the local area, events and community information – all in one place
Exclusive Discounts & Offers
Offer a truly VIP experience for tenants with exclusive discounts and offers from local retailers, restaurants, services and fitness
Manage all your building management processes in one place – including meeting room bookings, events, amenities, visitor bookings and live, up to date information on local travel
Capture data to personalise and optimise your services, delivering experiences your customers will love
My Vertical City is central to our customer experience strategy.
It’s the face of the building from the occupiers point of view, providing tailored access to management processes, services, offers, and local area information.
Locale has enabled us to engage with our community, driving satisfaction and retention
Why are real-estate players not embracing PropTech?
Property leaders are convinced about the benefits of PropTech, so why then is the up-take so slow? As with any industry, we look towards leaders to guide us on new innovations and practices. According to KPMG Global PropTech Survey, ‘Property leaders can see where PropTech will make a difference’, helping to lower costs and help increase efficiency.Read more
Can a customer experience add value to a building?
The quick answer is YES! Everyone is talking about tenant experience and placemaking, but how can it realistically add value to a building or portfolio without taking up all your time and resources? Locale property management portals provide a wealth of lifestyle services that are tailored to your area and occupier needs. Helping you add value to your building portfolio and create a customer experience easily and efficiently.Read more
Customer Service Week: Agility happens at Locale
We are celebrating National Customer Service Week and today’s theme is agility. Ensuring we get back to our customers within a timely fashion is of up-most importance to Locale. So important in fact, that we promise to get back to our customers within four hours or less and our usual response time is less than forty minutes!Read more