Customer experience is a cornerstone for our success

With a customer satisfaction rating of 99.2% in 2021, Locale Group’s newest appointed Board Member and Director of Customer Experience, Karen McCarthy, shares the magic formula to achieving an outstanding rating amongst customers.

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Karen McCarthy appointed to Locale’s Board of Directors

Karen McCarthy, Locale Ltd’s Head of Client Services, has been appointed to the board of directors.

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2021: A year of resilience, vision and growth

Guy Windsor-Lewis shares the twists and turns of 2021, what lessons we have learned and how the pandemic has shaped the future of the business.

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Locale appoints Rishi Banerjee as Group Communications and Marketing Director

Locale, a provider of digital solutions for the property sector, has appointed Rishi Banerjee as its Group Communications and Marketing Director as it embarks on its ambitious three-year growth plan.

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Redefining Offices Through Technology

The pandemic has disrupted the traditional office structure and has led us towards long-overdue conversations on what a workplace should and could be for building management, occupiers, and communities.

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A Brief PropTech Journey: Past, Present, & Future

Guy Windsor-Lewis, CEO & Founder of digital property management firm Locale, reminisces on the ever-evolving PropTech sector, and what the current climate means for its future.

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A Day in the Life of Karen McCarthy, Head of Client Services

Karen McCarthy shares a typical day in her life as Head of Client Services for National Customer Service Week 2021.

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Locale Shortlisted In The Negotiator Awards 2021

Locale is delighted to announce that it has made the shortlist for the prestigious Employer Award at the 2021 Negotiator Awards after an unprecedented and challenging 18 months.

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Locale Celebrate National Customer Service Week 2021

With National Customer Service Week taking place between Oct 4th – 8th, Locale encourages celebration for the unsung heroes of businesses who provided balance for customers during one of the most tumultuous times in modern human history.

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Getting Your Building Ready for Increased Occupancy

Locale helps Building Managers understand what they need to do to prepare for the arrival of the workforce now that September is here.

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Bridging Real Estate with the Community Discussed by a Panel of Industry Experts

Locale celebrates the success of another webinar, one that focussed on the importance of bridging the gap between real estate and local communities.

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