Consultant, Creating Communities

This role's purpose is to to support and grow the Creating Communities offering within the Strategy and Growth team. Reporting to the Associate Director, you will be key in ensuring our portfolio of solutions is delivered to our client on time, on budget, and as intended. 

IDEAL CANDIDATE

With a positive outlook to work and the future of our business offering, you identify with Locale’s values and commit to behaviours that support and strengthen our brand, our products, and our people.

Our Creating Communities platform enables customers to provide exclusive local offers, gain insights with occupier surveys, and enjoy curated events for enhanced community interaction. As part of the team that supports the delivery and drives the growth of this dynamic and ever-growing offering, you will be someone who understands and plans strategy just as much as being on the ground to deliver projects and initiatives and supporting the client in getting the most out of our solution.

We are a small team who delivers big, you will work alongside and with the wider Locale team as well as being skilled at self-managing your responsibilities to deliver to the responsibilities of your role.

As employees of Locale, we

  • contribute to a positive sense of community by engaging fully and honestly with events across Locale and its teams
  • understand, support, and enact Locale’s values:
    • we build valuable and authentic relationships
      • we listen: I am supportive, and I am respectful
      • we collaborate: I am inclusive, and I act with intent
    • we build trusting and strong relationships
      • we are truthful, dependable, and consistent
    • we are solution-oriented, purpose-driven, and outcome-focused
    • we value learning to better myself, stay agile, and nurture innovation
  • treat each other, and each other’s time and commitments with professionalism, respect, and kindness
  • ensure we remain agile, curious, innovative, competent, and outspoken

ABOUT LOCALE

At Locale, we make every experience in a building or any community count – keeping it simple and seamless from start to finish, enabling our customers to focus on their business and stakeholder priorities.

Our services are:
 - Operational real estate: Optimising real estate operations with a centralized platform for unparalleled management excellence
- Bespoke content streaming: Dynamic content suitable for all hardware so improve occupier engagement.
- Creating communities: Using event, destination marketing, placemaking and social impact programmes to build communities.

Our longevity is sustained by our brand culture and core values, all centred on a people-driven approach. By prioritising the needs of our clients, and our relationships within the community, we have continually delivered a first-class experience for everyone in our journey to digitising the real estate industry.

RECENT HIGHLIGHTS

  • Finalist Property Week RESI Awards 2024
  • Twice shortlisted in the UK PropTech Awards 2023: Equality, Diversity & Inclusion Impact, and Rising Star for CPO Dan O’Gorman
  • Finalist at New on the Block Property Management Awards 2022
  • Shortlisted in the “Employer of the Year” category at EG Awards 2021
  • Year-on-year featured in the Business Cloud’s PropTech Top 50
  • Very well established, future proof and pioneering UK business
  • Dynamic and fast-moving environment, with plenty of growth opportunities

THE ROLE

Responsibility

Key behaviours

Identifying Business Opportunities

·       Conduct market research and analysis to identify potential growth areas

·       Identify new markets, industries, or customer segments to target

·       Creation of new business proposals and presentations

Building and Managing Relationships

·       Develop, maintain and nurture client relationships through events, meetings, workshops, calls, and other means

·       Delivery of project plans and budgets and ensuring timelines are met

Developing Business Strategies

·       Formulate business development strategies aligned with departmental goals.

·       Managing databases and stakeholder engagement on behalf of clients

·       Assess market trends and competitive landscapes to stay ahead of the curve

·       Development and delivery of social impact projects

Driving Sales and Revenue Growth

·       Generate leads and convert these and provided leads into profitable business opportunities

·       Project management of activations and events

·       Develop and execute sales strategies to meet revenue targets.

·       Collaborate with executives and other consultants to optimize the sales process and improve conversions

Monitoring and Reporting

·       Track business development activities, sales performance, and KPIs

·       Analyse data and generate reports to assess progress and identify areas for improvement

·       Managing databases and stakeholder engagement on behalf of clients

·       Present findings and insights to senior management for strategic decision-making

·       Managing an Offers and Promotions data base

·       Production of:

·       Client Reports and Updates

·       Research and insight projects

Locale portfolio knowledge base

·       Demonstrate deep product knowledge and expertise

·       Conduct in-depth product demonstrations

Performance

·       deliver to assigned targets, KPIs, and OKRs

 

System proficiencies required - essential

  • Advanced computer literacy
  • Comfortable with tech, applications, systems
  • Powerpoint
  • Teams
  • Excel, comfortable with data, data analysis and reporting

System proficiencies required – training will be provided

  • Zendesk
  • LinkedIn
  • Hubspot

Business proficiencies utilised – evidenced experience required

  • Time & task management
  • Relationship management
  • Communication skills
  • Problem-solving skills
  • Analytical abilities
  • Presentation skills
  • Training delivery
  • Strategic thinking
  • Project management
  • Conflict resolution

If this sounds like you, please apply!

THE LOCALE PACKAGE

  • £30k salary
  • Hybrid role, flexible working, supportive environment
  • ‘Dress for your day’ in a relaxed open-plan office
  • In-house learning management system for professional and personal development
  • 25 days holiday (in addition to bank holidays), loyalty and award scheme for added days off
  • Private medical insurance post-probation
  • Employee Assistance and Wellbeing Programme
  • Salary sacrifice options around cycling, tech purchases
  • Enhanced maternity and paternity pay

APPLICATION

Applications will be considered on a rolling basis. Locale is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disabilities, religion/beliefs, sexual orientation, or age.

Please send your CV and a cover letter outlining your great fit with Locale by email to recruitment@locale.co.uk. We endeavour to respond 2-weekly to applications by email in the first instance. 

 

No canvassers or recruitment agencies please.