The team at 5 Fleet Place needed to optimise their day-to-day operations and build a stronger community amongst its occupiers.

Locale incorporated a range of effective tools that could help improve how they ran their operations and increase its occupier engagement, including:

• Amenity bookings to organise its parking spaces
• Visitor management system to improve the visitor experience
• Document and building information to order important manuals
• Forms so occupiers could request access passes
• Key management to track and manage all keys
• Announcements to send reminders of bookings, overdue keys and any other important building information

Since collaborating with Locale in 2023, occupier engagement has continued to rise. To this day, announcements are sent daily, covering competitions to win prizes, reminding occupiers of work perks, notifying them of upcoming entertainment (such as Halloween and Christmas parties or Remembrance tributes). With a reliable channel of communication, the team at 5 Fleet Place has forged closer ties with local businesses by encouraging its occupiers to attend pop-up markets and any community engagement events that happen throughout the year.

Jerry Paddon, Senior Building Manager at 5 Fleet Place, commented: “Working with Locale is a very easy process. They listen to the needs of my team and have helped evolve the platform to work well for our occupiers, too. We now have an organised structure to our occupier communications and our everyday operations have greatly benefitted, saving us many hours of admin work that can now be spent helping the people in and around our building.”